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TUTORIAL/FAQ

TUTORIAL/FAQ

Download Graphics to View Question: I just realized I’m being charged a monthly subscription fee for one of the apps on my iPhone. How do I unsubscribe?

Answer: Before we share the steps provided by Apple about unsubscribing, it’s helpful to review a couple of things. Most subscriptions automatically renew unless you cancel them. If you cancel, you can keep using the subscription until the next billing date. If you signed up for a free or discounted trial subscription and you don’t want to renew it, cancel it at least 24 hours before the trial ends.

How to see or cancel subscriptions on your iPhone, iPad, or iPod touch:
  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions. (If you don’t see “Subscriptions,” tap “iTunes & App Store” instead. Then tap your Apple ID, tap View Apple ID, sign in, scroll down to Subscriptions, and tap Subscriptions.)

  4. Tap the subscription that you want to manage.

  5. Tap Cancel Subscription. If you don’t see Cancel Subscription, the subscription is already canceled and won’t renew.

CRAFTY IDEAS

CRAFTY IDEAS

Crafty Demo 1 - Download Graphics to View
Pumpkin Decorations
 Learn three easy ways to decorate your pumpkins using frosting bags and paint brushes instead of a carving knife. 		Crafty Demo 2 - Download Graphics to View
Autumn Leaf Wreath
 In one minute, Martha Stewart shows you how to make a pretty wreath with glycerine-treated leaves on a wire form.

POPULAR APPS

POPULAR APPS

SmartPlant
SmartPlant
 Get plant care and identification information, chat with real experts, and browse through 20,000 plants for ideas.
Learn more… 		Todoist
Todoist
 This app will take you from feeling overwhelmed to feeling on top of it. Easily see your tasks and stay on track.
Learn more… 		Two Dots
Two Dots
 Enjoy many adventures with this challenging and engaging puzzle game that’s free to play and loved by millions.
Learn more…

COOKING DEMO

COOKING DEMO

Cooking Demo 1 - Download Graphics to View
Best Homemade Pizza
 October is National Pizza Month. Watch this video to learn how to make delicious pizza for yourself at home. 		Cooking Demo 2 - Download Graphics to View
French Onion Soup
 It’s soup season, and this one’s a classic. What are the secrets to its flavor? The chef says, “Time and thyme.”

CUSTOMER ALERT

CUSTOMER ALERT

Watch Out For Charity Scams Remember when mysterious seeds from China began arriving on doorsteps this summer? Authorities call this a brushing scam, defined as when people are sent products they didn’t order so the company can post fake customer reviews to boost sales. The boxes typically have no return address and contain lightweight, cheap-to-ship items.

Companies that use brushing scams are often based in foreign countries and on the hunt for positive online reviews to improve their product ratings. They use your address and send you items so Amazon will label you as a verified buyer, enabling the companies to write a glowing review under your name and fraudulently increase their sales numbers.

At first glance, you may think getting free stuff delivered to your home is a good thing. But you should be concerned, since the company sending the products to you obtained your mailing address somehow. It could be from data breaches that exposed the personal information of thousands or millions of victims. You also don’t know what other information these unethical companies obtained about you. They could have your Social Security number, bank account information, or online passwords — putting you at risk for identity theft.

How should you respond if you receive this type of mysterious package? First of all, the Federal Trade Commission says you’re allowed to keep packages you didn’t order, since federal laws prohibit people from sending you merchandise you didn’t order and then charging you for it. However, since you could be the target of a brushing scam, take these steps:
  1. Change your passwords.
    You want to make sure to keep cybercriminals and scammers away from your financial and personal information. So change the passwords for your credit cards, bank accounts, and so on.

  2. Check your credit card and bank account statements.
    Log into your online bank account and credit card portals and look for withdrawals or purchases you didn’t make. If you notice anything suspicious, immediately contact the company.

  3. Report the scam.
    If the package you didn’t order arrived from Amazon, contact its customer service department. Amazon can then perform an investigation and take action against the company using a brushing scam.